I wanted to commend mydbhosting. for the work that he did in helping us out with our website today. He did the best job ever! He saw the problem and immediately applied the necessary fix and bam. Our site was back up! As soon as I checked my email for support's response, I found out it was done! He put out that fire like a seasoned Firefighter! He is definitely an asset to your company. I'm very grateful for his fast service!
My domain renewal was coming up but I did not receive any instructions for renewal or billing. Mydbhosting staff found out that a proper bill had not been made on my account so it didn't show up in My Subscriptions. She corrected the issue so that I was able to successfully renew before my expiration day (which was in the next couple of days!) I appreciate her effort, and actions to facilitate the issue for me.
I keep recommending mydbhosting for the simple reason that it has the best support I have found in the IT business. Individuals like John, who take the time to understand the customer, makes a true effort to provide the assistance one needs and then walks that extra step by accommodating the customer.